Overview
Management and Development for Health (MDH) is a non-profit, non-governmental organization whose primary aim is to contribute to address public health priorities of the people of Tanzania and the world at large. These priorities include: communicable diseases such as HIV/AIDS, Tuberculosis and Malaria; Reproductive, Maternal, New-born and Child health (RMNCH); Nutrition; NonCommunicable Diseases of public health significance; as well as Health System Strengthening. MDH strongly believes in and works in partnership with various local and global institutions, Ministry of Health, Community Development, Gender, Elderly and Children (MOHCDGEC); President’s Office Regional Authorities and Local Government (PORALG); donor agencies; academic and non-academic institutions; implementing partners; civil society, community-based and faith-based organizations and others. MDH seeks to recruit qualified individuals to fill the below vacancies:
Position: FRONT DESK OFFICER (INTERN)
Location: DAR ES SALAAM
Reporting: SENIOR PROGRAM ADMINISTRATION MANAGER
Job summary:
This position is responsible for managing front desk operations, stores, administration and managing incoming visitors, communication in a professional manner and portraying the image of the organization.
Responsibilities
- Answer all incoming calls and handle caller’s inquiries accordingly as well as directing them to respective officers
- Professionally receive visitors entering organization, obtain all necessary information from them and direct them to the appropriate destination.
- Type all office correspondences and other communication as per directive
- Facilitate easy and prompt communication between MDH and the outside world
- Promote and ensure proper use of communication channels, mindful of avoiding unnecessary costs
- Perform general clerical duties including but not limited to photocopying, faxing, typing and scanning.
- Set up staff travel and accommodation arrangements as required
- Maintain the general filing system and file all correspondence
- Receive materials from outside suppliers
- Arrange, issue and distribute materials to various sites and internal users.
- Maintain stores records and prepare various stores report.
- Make sure a store is clean and arranged properly.
- Assist in receiving procurement documents like tender documents, invitation for quotations
- Coordinate the distribution of materials to internal users.
- Coordinate the distribution of materials to various sites supported by MDH
- Coordinate the inspection team for the incoming materials from suppliers before accepting them to the store.
- Updating stores procedures.
- Perform secretarial, general administrative and clerical support activities
- Handle the incoming and outgoing emails and ensure their proper distribution
- Assist in preparation of meetings, conferences and telephone conference calls
- Assist with the registration of participants attending MDH meetings and work with the finance department to make sure the participants are reimbursed their transport allowance when required.
- Build up a strong and well-organized registry
- Tide up and maintain the reception area
- Perform any other job-related duties as given by supervisor.
Required qualifications
- Degree in Business Administration or Certificate/diploma in secretarial duties would be an added advantage
- A minimum of 3 years’ experience in receptionist/telephone operator activities Excellent English Language skills.
- Basic training on telephone operations
- Intermediate knowledge of computers and Microsoft Office software applications i.e. Word and Excel
- Strong organizational and planning skills.
- Attention to detail and the ability to work well under pressure in an open work environment.
- Strong written and verbal communication skills
- Knowledge of administrative and clerical processes and procedures.
- Must be articulate and professional in manner and appearance and be able to maintain a high level of confidentiality.
- Must have, or quickly develop, a good understanding of the organization and its departments and staff in order to effectively direct visitors and callers to the appropriate person to handle their request.
- Willing to work extra hours when required.
Interested candidates should submit an application letter indicating clearly the position applied for, a detailed copy of their CV, and names and contact information (email addresses and telephone numbers) of three work-related referees.
Applications should be submitted by Monday 14th April 2019, to the Human Resource Manager through e-mail hr@mdh-tz.org or dropped by hand at the MDH Head Office in Mikocheni, along Mwai Kibaki Road, Plot No. 802.
Kindly note that only shortlisted applicants will be contacted.
