Job Summary

To plan, manage and monitor the implementation of banking operations related activities and processes in order to deliver on approved operational plans in an effective and efficient manner.

Job Description

People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development | Stakeholder Management: Actively engage internal and external stakeholders to ensure customer satisfaction | Business Performance: Ensure own and team performance against business, efficiency and continuous improvement targets, as well as customer outcomes | Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards | Administration: Effectively fulfil all required administrative duties, including tracking and reporting

Education

Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)