Overview

The Head of HR Services role is based within Human Resources, Support Functions.

The job exists to ensure the development, implementation, and management of Compensation & Benefits strategies and HR Services, policies and procedures throughout the company.

This includes responsibility for building Vodacom Tanzania’s reputation as a company that offers competitive compensation and rewards and ensuring excellent employee experience during the tenure of employment.

1. RESPONSIBILITIES

Human Resources Services

• Accountable for the operational delivery of HR Services, aligned with the People Strategy, partnering with the HR Business Partners and Centres of Expertise.

• Heads up the Tanzania HR Services function and operate as part of the HR Services vertical from an organisational, functional/operational and financial perspective.

• HR Services lead on the local HR leadership team reporting to the HR Director  

• Responsible for the identification and carve-out of HR Services employees and processes at Opco level and migration to the HR Shared Service Centres.

• Manages and reports the operational delivery of HR Services to agreed Service Levels and People Plans

• Drives continuous process improvement, data integrity and operational effectiveness

• Accountable for ensuring compliance with all relevant HR policies, processes, and practices

• Responsible for the creation and maintenance of a roadmap for the deployment of the future delivery strategy by element, by date, achieving buy-in from the HR Leadership Team

• Acts as an evangelist for the HR Services Strategy  both internally and externally

Compensation & Benefits

• Develop, manage and implement Compensation and Benefits strategy, policies and procedures for Vodacom Tanzania

• Liaise with International HR in ensuring alignment of Vodacom Tanzania’s strategy and policies to Group Compensation and Benefit strategy and policies.

• Develop, mechanisms for monitoring trends in local labour markets and Reward and Benefits packages, including salary surveys, ad-hoc surveys, etc. and to advise management on the same, based on interpretation of key market data analysis, thus advising on best practice

• Regularly report on Compensation and Benefits trends in the company such as commission schemes, incentive schemes, airtime usage, etc. on a monthly/ quarterly basis and to advise management on managing such trends in conjunction with HR.

• Conduct job evaluations and to advise on salary scales and internal pay equity.

• Responsible for preparing annual salary and benefits budget as well as payroll budget, monitoring and reporting on the same

• Manage Payroll Administration in ensuring company compliance with statutory and policy requirements pertaining to Compensation and Benefits for staff, including pensions administration, medical insurance, personal accident insurance, etc.

• Manage the annual Salary Review and Incentive exercises for staff, ensuring compliance to Group as well as local standards and requirements.

• Develop creative, broad-based compensation programs and policies by utilizing knowledge of business objectives, compensation principles, methods, best practices, and government regulations