Head of Information Technology BRAC ORGANISATION Dar es Salaam, Tanzania
Full-Time
28th January 2022

BRAC is one of the world’s largest development organisations having extensive  development programmes globally. BRAC’s vision is a world free from all forms of  exploitation and discrimination where everyone has the opportunity to realise their  potential. We use an integrated model to change systems of inequity through social  development programmes, humanitarian response, social enterprises, socially  responsible investments, and a university. We are a global leader in developing cost 

effective, evidence-based programmes in conflict-prone and post-disaster settings  and were ranked the #1 NGO in the world for the last five years consecutively by  NGO Advisor. We operate in 14 countries across Asia and Africa. 

BRAC in Tanzania is seeking applications from competent, dynamic and self motivated individual to fill up the following position; 

Position (1): HEAD OF INFORMATION TECHNOLOGY (IT) 

Job Location: COUNTRY OFFICE, DSM. 

Job Responsibilities:

Strategy Development and Implementation  

  • Working with other members of the executive management team, contribute  significantly to the development of BTFL business strategy. Provide strategic  and planning input and monitor how BTFL operations can be improved to  leverage technology innovations, increase critical business drivers and  achieve business objectives such as minimize costs, increase outreach, and  maximize uptime and data security.  
  • Develop BTFL IT strategy and ensure alignment with the overall BTFL  business and BI strategies 
  • Co-ordinate and oversee key IT components of business project  implementations – banking system rollouts/upgrades and digital financial  services channel (e.g., mobile money, DFA) implementations. 
  • Effectively manage projects from start to finish including needs  assessment/evaluation, scope of work creation, contract negotiation, and  delivery of consultancies, review and approval of deliverables and invoices,  and project closure.  
  • Maintain high standards of accuracy in the information and advice provided to  Board, Executive Management, and employees 

Management of the IT Function  

  • Ensure operational integrity of all IT infrastructure (software and hardware)
  • Participate in various Board and Management Committees as assigned by  the Chief Executive Officer. 
  • Oversee the delivery, installation and proper configuration of all new IT  infrastructure and upgrades 
  • Build and present strong business cases for all significant IT investments
  • Oversee the documentation and application of sound and up-to-date IT  principles and ensure compliance with local banking and finance legislation,  regulations, policies, and procedures. 
  • Ensure security and compliance requirements are built into all systems to  minimize fraud and enhance information security 

Performance Management & Capacity Building 

  • Set, monitor, and assess achievements against performance targets, quality  standards, and service agreements 
  • Set, monitor and evaluate the performance of all IT staff against agreed  performance standards. 
  • Ensure regular client, supplier and staff satisfaction surveys regarding IT  services and takes corrective action. 
  • Ensure the delivery of high-quality service standards to internal and external  clients on issues related to IT. 
  • Participate in new product development initiatives to ensure appropriate IT  skills exist to provide technical support 
  • Work with HR in establishing an effective and efficient team with the  capability to manage and carry out IT roles. 
  • Working with HR, identify skill gaps and organize IT training for BTFL staff

Technology Risk Management  

  • Develop and maintain a framework for managing BTFL’s cyber and  information security risks 
  • Develop, enforce, monitor, and document housekeeping and security policies  and procedures for all technology systems for the purposes of disaster  recovery and user security. 
  • Responsible for ensuring existence of effective IT disaster recovery plans,  monitor and enforce regular testing of DR plans 
  • Provide effective vendor management to ensure value for money in all IT related transactions 
  • Negotiate terms and conditions for purchases and provides ongoing support  with computer hardware, software, telecommunication, and power. Develop and maintain an effective change management policy and procedure  

Required Qualifications and Experience: 

  • Must have a bachelor degree in Computer science, Computer Studies, Engineering or any related field.
  • Master’s degree is an added advantage.
  • At least ten (10) years’ work experience in management of IT within a financial  institution (preferably banking) or professional service firms 
  • At least five (5) years managing core banking (preferably Temenos) and alternate  delivery channel systems in a cyber-secured environment. 
  • Demonstrates progressive information technology management and leadership  roles 
  • Experience managing interdisciplinary teams and working in multi-cultural  organizations 
  • Business and technical skills in key technology functional areas such as delivery  channels, application development, communications technology, financial  services technology.  
  • Passion for, knowledge and understanding of new technologies and digital  delivery channels  
  • Ability to delegate effectively amongst teams and show commitment to the long term development of team members through coaching, mentoring, and the  creation of development opportunities 
  • Proven ability to drive change through collaboration and influence
  • Excellent interpersonal relations and presentation skills 
  • Excellent oral and written communications skills 
  • Demonstrated professional judgment, consistency, and strong attention to detail
  • Ability to deal with complex problems involving multiple facets and variables in  non-standardized situations 
  • Disposition to share IT knowledge fully and willingly with other employees in the  interest of the company

How to apply: 

If you feel you are the right match for the above-mentioned position, please apply by  sending your CV and cover letter through email to: recruitment.tanzania@brac.net with a subject “Head of IT”.  

Application deadline is 28.01. 2022.  

Only shortlisted candidates will be contacted. 

BRAC Tanzania is an equal opportunity employer and is against all forms of  Exploitation, discrimination and harassment at work place.

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