About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa, and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviors - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organization. This, in turn, helps us to provide better support to our broad client base.

KEY RESPONSIBILITIES

Deployment of the client value proposition

In-country deployment of global value proposition and its enablers ensuring CVP is operationalized
Provide country insights to Group in the design of CVP

Activating Acquisition

Implement Priority acquisition programs.
Implement global playbooks
Activating sources of leads to achieve business targets (MGM, digital, marketing campaigns, ecosystem, work with EB & alliances)
Ensure frontline is supported with adequate marketing tools, pitch-books
Manage cross-border referrals program and processes

Activating deepening strategy

Deploy activities to activate, build balances and deepen Priority client relationships
Prepare localized offers and campaign scripts
Deploy and work with CR teams on client engagement protocols.
Manage in-country processes and programs for upselling, cross-segment client migration, ensuring the client experience is maximized

Deploy global client journeys

Execute the globally-defined client journeys

Voice of Client

Use the voice of client to champion needs of clients and remove pain points or enhance client experience

EXPERIENCE/ KNOWLEDGE REQUIRED

Functional

Excellent knowledge and relevant experience in related fields such as client segment, retail banking products, marketing and/or analytics
Strong execution capabilities
Ability to lead and coordinate widely across multiple stakeholders to achieve outcomes
Analytical and strong numerical skills
Strong people management skill

Personal

Excellent communication skills
Ability to work with others to influence outcomes.
High level of energy to achieve desired outcomes
Passionate about clients

Apply now to join the Bank for those with big career ambitions.

Standard Chartered Bank Website