Purpose of the position:
This position is responsible for the coordination of key World Vision Tanzania (WVT) People & Culture (P&C) operations and systems specifically focusing on recruitment, performance management, staff development, staff benefits, compensation/payroll administration, HRIS/Our People Administration, WVT P&C Division performance reporting and analysis, staff relations and general WVT P&C/HR administration in alignment with WV mission, vision, Core Values and WVT National Office Strategy. The P&C Specialist – Business Partner is an integral part of the WVT P&C team supporting in the implementation P&C strategic, technical and administrative support, while facilitating teamwork that will enhance efficient and effective service delivery necessary to maintain a healthy WVT P&C environment.
Major Responsibilities:
Business Partnering on P&C process and systems
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Acts as a single point of the contact for the employees and managers for the designated departments
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Proactively supports the delivery of HR Processes in each Department
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Manage change management projects cross-functionally
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Builds a strong business relationship with the internal client
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Actively support line managers to identify gaps, proposes and implement changes necessary to lover risks
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Facilitate the management team to bring best solutions for employees
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Implement talent management initiatives and succession plans for key talents and key job positions
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Periodic review of the organizational structures with line managers and proposes changes
People & Culture Analysis and Reporting
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Provide and ensure quality and timely submission of the P&C monthly report by 25th of the month as agreed based on the P&C Division dashboards and the WVI P&C LEADER scorecard
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Support in monitoring the P&C Division budget utilization on quarterly basis.
WVT Staffing Solution : (Recruitment, Orientation, and Onboarding)
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P&C Business Partnering with WVT hiring managers to assess and observe the WVT P&C Division recruitment compliance, orientation and onboarding services
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Develop and monitor the WVT workforce plans and recruitment plans to ensure timely implementation in accordance to WV P&C standards, P&C LEADER score card and WVT budgets
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Provide technical support and/or coordination support in recruitment, orientations and onboarding operations with WVT P&C recruiters and respective hiring managers. These includes facilitating the orientation process of new staff and ensure that P&C core documents are signed and filed (i.e. Police Background checks, Disclosure form/conflict of interest, Child protection, Employee Code of conduct, Core values, mission, vision & employee manual.)
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Participate in staff interviews sessions when required and also provide guidance to the interview panel members or WVT P&C recruiters on the required compliance of WV recruitment standards of integrity and transparency.
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Participate in the project proposal development process when required with the P&C Specialist Grants to capture staffing needs for recruitment planning and early warning recruitments.
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Regularly review, audit and improve interview reports/minutes and interview assessment tests tools and documentation used for WVT recruitment processes.
Staff Development
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Provide support to line managers on Capacity Building initiatives
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Participate in the Departmental Training Needs Assessment
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Resource person in disseminating P&C policies and procedures
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Support the performance agreement and appraisal process within the Departments
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Training line managers on HR standards, policies, legal implications of decisions and general leadership skills
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Training line managers and staff on performance management and coaching
Staff Relations and Staff Engagement
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Support the P&C staff wellbeing initiatives and Staff engagement surveys as well as carry out regular HR field visits to help address national hired staff concerns that may need attention.
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Coordinate with Regional People and Culture officers in carrying out HR wellbeing surveys
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Educating staff on organizational initiatives for their welfare and safety at work
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Participate and be available to the quarterly meetings in other Departments for P&C initiatives
Performance Management
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Monitor the setting of performance agreements and the periodic performance appraisal for staff at National Office and regions
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Promote performance culture in world vision
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Facilitate development of performance agreement for all staff
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Consolidate performance management information for use in decision-making
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Management of performance feedback to employee.
Qualifications: Education/Knowledge/Technical Skills and Experience
The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:
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Minimum Qualification required: Degree in Human Resources, Public Administration or related field Human Resource Management.
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Experience: 3yrs in Human Resource Management
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Preferred: 3 – 4 years Human Resource Management experience in a large International NGO
Technical Skills & Abilities:
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Good knowledge of normal organizational policies, Tanzania labor law and legal requirements
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Good skills in conflict resolution/problem solving, teamwork, crisis management, training facilitation and coaching.
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Good interpersonal skills and effective communication skills
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Good understanding of World Vision operations
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Ability to maintain effective working relationships with staff and partners at all levels
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Excellent interpersonal and coaching skills.
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Ability to work with various departments and foster teamwork.
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Ability to work independently with minimal supervision.
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Skills in database management and record keeping.
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Ability to maintain the highly confidential nature of human resources work
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Ability to exhibit an exemplary lifestyle as interpreted in the specific local context.
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Proven candidate sourcing and relationship building skills.
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Experience in working in a multi- cultural environment. Experience in a hardship context will be an added advantage.
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High level of commitment and working with minimal supervision.
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Commitment to World Vision objectives and ministry, mission statement and core values
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Able to manage multiple priorities in cross-cultural teams and prioritize under pressure
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Able to respond to deadlines.
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Well-organized in work and filing systems.
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Integrity and strong interpersonal skills.
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Customer Service orientation.
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Fluency in English (written and verbal skills).
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Strong computer skills (MS Word and MS PowerPoint), with solid proficiency in managing databases and MS Excel.
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Able to work under pressure in cross-cultural environment.
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Excellent communication skills, both verbal and written, especially by phone and e-mail.
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Ability to work well within a team and to build and promote team spirit.
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Comfortable interacting with people from various cultures and levels within the organization
Working Environment / Conditions:
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Work environment: Office-based some travel to WVT field offices
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Travel: 10% Domestic/international travel is required.
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On call: 20%