ICT Assistant

Zambia Cargo and Logistics Limited (ZCL) is a regional logistics service provider wholly owned by the Government of the Republic of Zambia (GRZ) through the Industrial Development Corporation (IDC). ZCL operates terminals in Tanzania (Dar Es Salaam), Walvis Bay (Namibia), and an operating center in Ndola, Zambia.

ZCL is inviting applications from suitably qualified Tanzanians to fill vacant positions, as listed below.

ICT Assistant – 1 Post

Required Qualifications:

• Diploma in Computer Science, Information Technology, or related fields with relevant working experience of at least 3 years.
• Proficiency in Microsoft Office Suite, Windows operating systems, and basic knowledge of networking and security practices.

Personal Attributes:

• Strong time management and multitasking abilities to handle multiple support requests.
• Ability to identify, analyze, and resolve technical issues quickly.
• Patient and user-focused approach to deliver a positive support experience.

Duties and Responsibilities:

• Assist users by troubleshooting software, hardware, and network issues promptly.
• Perform routine maintenance on computer systems, including updates and monitoring system health.
• Support network administration tasks, including user account management and connectivity checks.
• Assist with customer billing functions and schedule operational tasks.
• Perform any other duties assigned by a supervisor.

Important Notes:

• Applicants must attach an up-to-date CV with a reliable contact postal address, email address, and telephone number.
• Form IV and Form VI result slips are strictly not accepted.
• Presentation of forged academic certificates and other information in the CV will necessitate legal action.

To apply, send a detailed curriculum vitae and copies of academic and professional certificates to recruits@zamcargo.co.tz, clearly marking the position applied for in the subject line. Applications must be submitted by close of business, 26th April 2025. Only shortlisted candidates will be contacted.

ZCL is a member of the IDC Group of Companies.