DUTIES AND RESPONSIBILITIES

i. To install, configure, operate, upgrade and maintain assigned server systems hardware, software and infrastructure including MS Windows, Linux and Unix Server platforms; remote administration, train and support end users;

ii. To perform maintenance activities, system backups, restoration, and/or retention of systems, software, and data;

iii. To administer servers, security systems, databases, business applications, tools, and manage user accounts;

iv. To prepare reports and documents for various stakeholders i.e system users and management;

v. To troubleshoot, document and communicate computer systems related problems, solutions and the implementation process; 

vi. To provide appropriate infrastructure technology solution to support e-GA operations;

vii. To prepare systematic documentation for monitoring e-GA hosting infrastructure;

viii. To be responsible for administration of server virtualization and infrastructure;

ix. To manage security access to assigned systems, related records, documents, and data;

x. To perform backups and disaster recovery operations;

xi. To confer with employees and the project team to provide technical advice, support, and to resolve problems;

xii. To create and update procedural and training documents for the assigned systems;

xiii. To manage ICT assets, systems diagrams and related documentation;

xiv. To manage hardware devices and licenses of all programs in use; and

xv. To ensure high availability of e-GA infrastructure, products and services.

QUALIFICATION AND EXPERIENCE

Bachelor of Science or Bachelor of Engineering either in Information Technology, Information System, Computer Science, Computer Engineering or equivalent degree from a recognized institution. Possession of recognized ICT professional certification such as RHCSE/MCSE/CCNA/CISM/CISSP/CEH and knowledge in Containers Hosting Infrastructure will be an added advantage.

REMUNERATION: As per eGA Scheme of Service