Learning & Development Partner - Quality Assurance CRDB Bank Plc Tanzania
Full-Time
21st November 2019

Overview

CRDB Bank Plc is inviting applications from qualified and experienced candidates ​to fill the vacant positions existing in the Department of Internal Audit.

The Bank seeks to recruit highly competent, self-motivated and professional individuals to fill the following positions:

Learning & Development Partner - Quality Assurance

 

Job Purpose:  

Develop, establish and enforce quality assurance standards and measures for the learning and development within the Bank. The QA Partner will apply proven analytical and problem-solving skills to help validate L and D initiatives and projects through careful testing in order to maximize the benefit of learning interventions implemented across the Bank.

 

Key responsibilities:

  • Lead establishment, and enforcement of quality assurance measures and testing standards for new initiatives, and/or reviews of existing programs; Acquire robust L and D Metrics.
  • Ensure that training and development measures and activities comply with ISO standards, industry standards, and accepted best practices.
  • Create methodologies and processes for collection and analysis of data for ensuring training facilitation and curriculum quality.
  • Direct the analysis of formal test results in order to discover and report any knowledge gap, skills transfer, and performance improvement.
  • Work directly with and in some cases departmental Heads, Zonal Managers, Branch Managers and HRBP in establishing success factors.
  • Apply established metrics to determine the talent and successor readiness, movement and acquired competencies.
  • Champion audit and Internal control processes and assure adherence to established set of standards; champion implementation of actions identified through the assessments.
  • Coordinate piloting of new training curriculum and communicate results.
  • Build capability of the L and D team in quality based curriculum development and implementation; Cultivate and disseminate knowledge of quality assurance best practices.
  • Conduct baseline (Diagnostic), formative and summative evaluations on critical programs concepts and implemented projects.
  • Facilitate soft, leadership and technical skills as it might be required by the department.

 

Attributes:

  • Excellent written and oral communication skills.
  • Able to work with minimal supervision.
  • Conversant with testing metrics, best practices and methodologies.
  • Proven data analysis, data verification, and problem-solving abilities.
  • Ability to work effectively under pressure whilst retaining a strong eye for detail.
  • Commitment and accountability.
  • High degree of honesty and integrity.
  • Creative and ability to inspire others.

 

Qualifications and Experience

  • Bachelor's Degree in Education, HR, Monitoring, and Evaluation.
  • Minimum of 5 years of experience in overseeing the design, development, and implementation of quality assurance standards.
  • ISO related training qualification.

Remuneration:

CRDB BANK PLC offers competitive remuneration and benefits. Successful candidates will receive attractive and competitive package commensurate with the demands of the position.

Mode of Application & Closing Date

Interested candidates who meet the above criteria should submit an Application Letter accompanied with copies of academic transcript, certificates and with a detailed up to date CV with two work-related referees addressed to the Director of Human Resources to reach him not later than ​21thNovember 2019.

Director of Human Resources
CRDB Bank Limited
P.O. Box 268
DAR ES SALAAM
Tel: 022-2117441/7
Email: career.career@crdbbank.com

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