WHAT THIS JOB IS ABOUT

Responsible for the customer work-out and management of the assigned portfolio, gathering of benchmark data for assessment purposes and analysis of causes for portfolio deterioration

YOUR TASKS

Managing assigned portfolio by following five work-out categories that should be applied to customers in late repayment:
- Call to customers clarifying contractual liabilities
- Call to customers clarifying repossession options
- Field visits, analysis of payment sources, 1st ultimatum
- Field visits adjusted analysis, last ultimatum
- Repossession
Supporting the analysis of causes for portfolio deterioration
Providing regular portfolio, compliance and routing report to the Supervising Loan Field Officer
Ensure remedial action is taken when required to keep performance in line with business objectives

YOUR QUALIFICATIONS

Diploma or Degree in Microfinance, Economics, Commerce or business related studies
At least one-year working experience in the field
Experience in customer service/loan administering will be an added advantage
Basic knowledge on how to use Microsoft Office Excel

YOUR PERSPECTIVE

The lightning experience and plugin the world is a very exciting task. As a Loan field Officer, you will be able to see the execution of households having lights. With a very motivated team and professionals, you will be able to grow in your career and also personally.

Mobisol Tanzania Limited Website