Role purpose:
To coordinate and strengthen differentiation in Enterprise through relevant payment solutions in the M-PESA Business segments portfolio. To help and attain a revenue target growth of at least 30% Year on Year. To grow the revenue in the existing customer base and support the acquisition and activation of new businesses on boarded.
Key accountabilities and decision ownership
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Push and drive the acquisition of M-Pesa Collection accounts (C2B), M-Pesa Disbursement (B2C) and M-Pesa Business to Business (B2B),
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Acquire and Support the Enterprises Sales Managers and Account Managers in acquisition of distributors and merchants within all verticals on M-Pesa products i.e. Pay bill, buy goods and bulk payments.
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Proactively attend to customer related issues and get an excellent customer rating.
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Build long lasting business relations and partnerships with Merchants and the users of C2B, B2C and B2B in the segment or verticals.
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Train, Support and Coordinate training of users of C2B, B2C and B2B accounts and M-Pesa products.
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To produce regular reports for the Enterprise Management and Sales teams that provide them with insights that ensure that goals and objectives are met.
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To support to any departmental initiatives.
Core competencies, knowledge and experience
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University Degree preferably in Business/Marketing or any related fields is a must.
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More than 2-5 years’ experience in Selling especially in segments or verticals.
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Be able to manage customer relationships
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Telecommunications and/or Mobile Financial Services experience would be advantageous;
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Project knowledge and experience would be advantageous;
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Must have technical/professional qualifications:
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Build and maintain relationships with key stakeholders in the value chain.
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Project management using recognized best practice methods and tools
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Analytical skills
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Planning and organizing skills
