M-Pesa Data Analyst
Vodacom Tanzania
Dar es Salaam, Tanzania
Full-Time
1st March 2024
936
Role purpose:
- Overall M-Pesa Products Performance evaluation
- Provide data-driven insights in all products aspects (customers, usage, Uptake, areas of improvement, lifecycle)
- Provide Insights to support management decisions.
- Improve existing and design new reports to meet business and regulatory requirements
Key accountabilities and decision ownership
- Data Analytics & Insights
- Identify relevant metrics to measure products performance.
- Prepare and share analytical reports to support products performance evaluation.
- Analyse, Extract and share meaning from the data.
- Sharing and presenting facts, trends, findings, and recommendation to facilitate business decision.
- Usage Drive Support
- Provide support to commercial teams in driving products uptake and usage.
- Liaise with third parties for smooth workflow and timely execution of commercial activities.
- Reporting & Forecasting
- Ensuring accuracy, completeness and timely submission of products reports to relevant parties.
- Implement, review, enhance and automate periodic and adhoc reports.
- Collaborate with technical, operations, and commercial teams for continuous reporting relevance.
- Process & Control
- Document and review reporting and control process.
- Ensure continuity of the reporting process.
Core competencies, knowledge and experience
- Excellent analytical and logical reasoning skills translated from market insights
- Excellent communication skills
- Strong stakeholder management skills
- Ability to analyse, model & interpret data
- Able to challenge the status quo
Must have technical/professional qualifications:
- Bachelor degree in mathematics or statistics or Information Technology.
- Good knowledge on data science
- Programming languages like SQL, Oracle & Python
- Accuracy & attention to details.
- Ability to plan work and meet deadlines
- Exposure in handling large dataset would be advantageous.
- Interpersonal & team working skills.
Key performance indicators :
- Efficient use of analytical & reporting tools
- Suggestion of solutions and stakeholder’s satisfaction & acceptance
- Requirements management & Prioritization
- Effectiveness and value added