M-Pesa Data Analyst Vodacom Tanzania Dar es Salaam, Tanzania
Full-Time
1st March 2024
936

Role purpose: 

  • Overall M-Pesa Products Performance evaluation 
  • Provide data-driven insights in all products aspects (customers, usage, Uptake, areas of improvement, lifecycle)
  • Provide Insights to support management decisions.
  • Improve existing and design new reports to meet business and regulatory requirements

Key accountabilities and decision ownership 

  • Data Analytics & Insights
    • Identify relevant metrics to measure products performance.
    • Prepare and share analytical reports to support products performance evaluation.
    • Analyse, Extract and share meaning from the data.
    • Sharing and presenting facts, trends, findings, and recommendation to facilitate business decision.
  • Usage Drive Support
    • Provide support to commercial teams in driving products uptake and usage.
    • Liaise with third parties for smooth workflow and timely execution of commercial activities.
  • Reporting & Forecasting
    • Ensuring accuracy, completeness and timely submission of products reports to relevant parties. 
    • Implement, review, enhance and automate periodic and adhoc reports.
    • Collaborate with technical, operations, and commercial teams for continuous reporting relevance.
  • Process & Control
    • Document and review reporting and control process.
    • Ensure continuity of the reporting process.     

Core competencies, knowledge and experience 

  • Excellent analytical and logical reasoning skills translated from market insights
  • Excellent communication skills
  • Strong stakeholder management skills
  • Ability to analyse, model & interpret data
  • Able to challenge the status quo

Must have technical/professional qualifications: 

  • Bachelor degree in mathematics or statistics or Information Technology.
  • Good knowledge on data science
  • Programming languages like SQL, Oracle & Python
  • Accuracy & attention to details.
  • Ability to plan work and meet deadlines
  • Exposure in handling large dataset would be advantageous.
  • Interpersonal & team working skills.

Key performance indicators :

  • Efficient use of analytical & reporting tools
  • Suggestion of solutions and stakeholder’s satisfaction & acceptance
  • Requirements management & Prioritization
  • Effectiveness and value added
Application

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