Role purpose: 

Overall M-Commerce Performance evaluation,Detailed Products and market analysis, Data extraction, quality check, screening & analysis for business consumption, Improve existing and design new reports to meet business and regulatory requirements

Key Accountabilities

• Data Analytics
  
  • Scrutinize data using different tools.
  • Extract meaning from the data
  • Sharing and presenting findings, facts & trends to facilitate business decision.
• Work with management & stakeholder to prioritize and deliver data & reporting needs.
• Defining new data collection and analysis procedure
  
  • Support data warehouse in collecting new data from new sources.
• Train end users on new reports and dashboards for effective utilisation.

Must have technical/professional qualifications: 

• Bachelor degree in mathematics or statistics or Information Technology.
• Good knowledge on data science
• Programming languages like SQL, Oracle & Python
• Accuracy & attention to details.
• Ability to plan work and meet deadlines
• Exposure in handling large dataset would be advantageous.
• Interpersonal & team working skills.
   

• Delivers high quality analyses and recommendations based on different data resources, internal and external;
• Acts with practical, applied, highly authoritative, partly theoretical knowledge gained by on-the-job experience, when interpreting and communicating research results and insights to stakeholders;
• Using customer insights, helps decide necessary changes relevant to products / propositions / services;
• Identifies and monitors trends in market / customer data;
• Supports product areas with using insights in the development and delivery of products and services;
• Conducts analysis of large customer datasets and datasets from large digital sources, transforming the data into outputs that explain customer behaviour and provide actionable insights;
• Applies judgement based on good understanding of market research and customer insights and analysis of factual information ;
• Performs other job-related duties or tasks defined by manager or resulting from assigned agendas;

• Modern Marketing Leadership
• Data Analytics and Insights
• Understanding Customers and Developing Insight