Role purpose:

The administrator will responsible for the general maintenance of the M-Pesa ecosystem. This will include end to end incident management from initial troubleshooting to root cause analysis to problem management. Implementation of security policies, patch management, and user access management as per the Vodacom policies. This role is responsible for designing and building modules and solutions based on the needs of business and IT.

Key accountabilities and decision ownership

System Management (Core System + M-Pesa Eco System)
System Monitoring
System Security
Business Continuity Management
System Operations & End User Support
Self-Development

Core competencies, knowledge, and experience

Operating system Unix (Solaris), Linux, and Windows
Excellent communication skills
Relational Database Management Systems (Oracle, SQL Plus, MYSQL)
Web Services & SSL/TLS Communication
Experience in coding i.e. Java, Javascript, or PHP

Must have technical/professional qualifications:

Bachelor's degree in Computer Science or its equivalent.
Strong technical, analytic skills.
Build and maintain relationships with key stakeholders.
Mobile Money experience would be advantageous.
Knowledge of ITIL would be advantageous.

Skills

Maintain and Repair
Monitor and Diagnose
Implementation and Integration
NFV/SDN
Agile
Incident Response
Automation and Robotics
Cloud

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