The Jubilee Insurance Company of Tanzania Limited is a top ranking insurance company operating in Tanzania. They wish to recruit suitably qualified candidates to fill the following vacancies for their head office in Dar es Salaam

Manager-Claims(General)

The purpose of the role is to run the claims department effectively and efficiently by ensuring prompt processing of claims and recoveries by competent and motivated staff at minimal costs with focus and emphasis on service delivery

KEY RESPONSIBILITIES

·         Managing and providing oversight on the claims division(General Business) to ensure that departmental standards, guidelines, and protocols are met effectively and on a timely basis.

·         Supervising the claims staff and ensuring that they meet the required standards

·         Identifying valid claims through careful analysis and ensuring prompt settlement by the various claims adjusters.

·         Ensuring that the reported and outstanding claims are properly allocated and reviewed in line with the established procedures.

·         Ensuring that recoveries are aggressively pursued against negligent third parties as well as reinsurers and facultative participants.

·         Supervising and providing technical support to adjustors and branches on all claim issues]ensure cost minimization and enhancement of company image through claims settlement and salvage sales, monitoring overall costs of claims department, the performance of service providers as well as ensuring cordial relationships with service providers, brokers, and clients.

Knowledge, Skills, and Experience Required

·         Thorough understanding of claims department's guidelines and audit procedures

·         Full knowledge of fire, marine, motor, liability accident, miscellaneous and other claims that fall under the General Department

·         Ability to analyze complex fact patterns and to develop action plans to overcome any obstacles identified to assure optimal results

·         Should have a minimum 8 years of claims handling experience – with a t least 5 years in supervisory role

·         Bachelor’s Degree preferably in insurance or a business related field. In addition, ACII professional qualification is most preferred

·         Pro-active, self-driven with sound communication, interpersonal and networking skills are desirable

·         Fluency in written and verbal English is essential.

Only Tanzanians should apply. The ideal candidate should exhibit high levels of professionalism, integrity and professional ethics. The company offers competitive package based on individual candidate’s experience qualifications

Interested candidates should forward their application containing an updated resume stating the age, qualification details, telephone numbers and email address