Job Summary

To coordinate, plan & deliver day-to-day team tasks & activities in order to execute banking operations transactions accurately & timeously in support of org. policy compliance through the execution of predefined objectives as per agreed SOPs.

Job Description

People Management: Coach, mentor and manage team members toward driving business objectives and ensuring colleague development | Capacity Planning: Continuously plan the execution of team duties against plan and service level requirements | Operational excellence: Supervise and support the execution of priorities by team against service level agreements and customer outcomes | Compliance and Risk Management: Ensure that all team activities are in adherence to relevant control and compliance requirements, and quality standards | Administration: Effectively fulfil all required administrative duties, including tracking and reporting

Education

Higher Diplomas: Business, Commerce and Management Studies (Required)