People and Culture Manager World Vision Arusha
Full-Time
2nd May 2018
1591

JOB DESCRIPTION
Purpose of the position:

Provide P&C (People and Culture) strategic, technical and administrative support, while facilitating teamwork that will enhance efficient and effective service delivery necessary to maintain a healthy People & culture environment in World Vision Tanzania (WVT) Field Offices and to all stakeholders

Major Responsibilities:

  1. Design and roll out of Global and Regional P&C initiatives in WVT
    • GAM and P&C collaborative initiatives design and rollout
    • Roll out and maintain Succession and Talent management plans and execution
    • Blended learning sensitization within the WVT staff community
    • Organization Capacity Plan (OCP) and program Capacity and Performance Review (PCPR) integration within WVT
    • People and Culture implications of Global and Regional Change initiatives,
    • GTRN and P&C collaboration
    • Effective management of Our People system
    • Our Voice execution, analysis and follow- up
  2. Function as a Strategic Partner with NO Department teams
    • Work as first level consultant with line managers and their leadership teams to identify strategic people needs
    • Act as a thought partner with line managers to improve people-related priorities in WVT
    • Coach WVT P&C Business Partners on HR and people management practice as the need arises
    • Provides assistance and guidance to P&C executives on a broad range of human resource policies, programs, and practices.
    • Ensure a business partnering role to Directors and Managers in providing technical advice on optimizing staffing plans & projects
    • Maintain current understanding of the client’s department, strategy, people- related issues by becoming valuable member of client's leadership team
    • Provide support to P&C Director to develop P&C strategies which support the EAR P&C strategy and is aligned with the P&C LEADER framework, and allows forecasting of people and culture
    • Assist development and roll out of programs and tools to support career development, leadership development, succession planning and retention of high potential staff
  3. Become an Employee Champion acting as a first point of contact and intermediary for P&C Director in assigned business units
    • Act as a thought partner to line managers to maintain a positive employee-employer relationship and promote a high level of employee commitment and motivation
    • Support P&C Director in the roll-out of annual employee engagement surveys, analysis and development and implementation of engagement action plans
    • Support annual benchmark reviews of salary and benefits for national staff to ensure a competitive market position and champion the roll-out of new benefit schemes
    • Provide leadership, guidance, counseling, and training to managers on employee relations issues and the Employee Relations protocol
    • Assist managers with issues related to interviewing, hiring, terminations, promotions, performance review, harassment and other HR topics in line with policies as the need arises.
  4. Act as a Change Agent working to
    • Collaborate with line managers to design organizational structures, job roles, and talent management processes to drive organizational strategy, promote accountability, learning, and innovation within the organization
    • Facilitate a culture of accountability and facilitate the roll-out of a strategically aligned performance management system
    • Facilitate promoting a customer service culture, professionalism, and accountability within the P&C team
    • Advise P&C Director on the need for development and ongoing changes of the WVT people plan
    • Actively partner with leaders and work with them to collaboratively identify practice improvement
    • Identify and support relevant development opportunities for P&C staff.
  5. Act as a Functional Expert who works to
    • Maintain the current understanding of all WVT departments, strategy, people related issues by becoming a valuable contributor to National Office SMT leadership team
    • Provide strategic guidance to the P&C team on systems, policies & procedures
    • Provide technical guidance in the review, contextualization and roll-out of Global & Regional People & Culture policies
    • Apply rigorous project management techniques to planning and implementing cross-functional HR initiatives that support current and future business strategies
    • Communicates regularly with the P&C staff to exchange information and provide ongoing support and problem resolution
  6. P&C Networking
    • Networking with other line managers, HR associations and related institutions or HR staff in other International NGOs or organizations in the Cluster/Field offices as well as encouraging P&C team to do the same
  7. Reports
    • Ensure quality and timely submission of the P&C monthly report for Project hired staff (by 25th of the month) which also links to the P&C performance indicators and agreed dashboards
    • Ensure reporting of P&C budget utilization for the existing FY at the end of each quarter for decision making and planning in the next quarter

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

Minimum Qualification required:

  • Minimum Qualification required: Degree in Human Resources, Public Administration, MBA, or related field Human
  • Resources, MPA HRM (Public Administration)
  • Experience: 5 years in Human Resource Management
  • Preferred: At least 3 years of managerial experience in an international organization

Technical Skills & Abilities:

  • Good knowledge of normal organizational policies, Tanzania labor law and legal requirements
  • Good skills in conflict resolution/problem solving, teamwork, crisis management, training facilitation and coaching.
  • Effective communication skills
  • Good understanding of World Vision operations
  • Ability to maintain effective working relationships with staff and partners at all levels
  • Excellent interpersonal and coaching skills.
  • Ability to work with various departments and foster teamwork
  • Skills in database management and record keeping
  • Ability to maintain the highly confidential nature of human resources work
  • Ability to exhibit an exemplary lifestyle as interpreted in the specific local context
  • Proven candidate sourcing and relationship building skills
  • Experience in working in a multicultural environment. Experience in a hardship context will be an added advantage
  • High level of commitment and working with minimal supervision
  • Commitment to World Vision objectives and ministry, mission statement, and core values
  • Able to manage multiple priorities in cross-cultural teams and prioritize under pressure
  • Able to respond to deadlines
  • Integrity and strong interpersonal skills
  • Customer Service orientation
  • Strong computer skills (MS Word and MS PowerPoint), with solid proficiency in managing databases and MS Excel
  • Ability to work well within a team and to build and promote team spirit

Working Environment / Conditions:

  • Work environment: Office-based with frequent travel to the field
  • Travel: 10% Domestic/international travel is required.
  • On call:10%
Application

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