DCB Commercial Bank PLC is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to Individuals, Microfinance, Small to Medium sized Businesses (MSME), as well as large corporate cli ents. DCB Bank has a wide branch network of over 9 branches, over 700 DCB Wakala Agents, and over 280 Umoja switch ATMs serving over 3 million customers across the country.
We invite suitably qualified candidates to fill the positions of Recovery Officer. The successful candidate will be responsible for analyzing borrowers’ finances, negotiating repayment, and recovering loans plans.
Key Responsibilities:
- Reviewing accounts that are behind on payments and determining appropriate actions for recovery.
- Contacting debtors to implement repayment schedules and negotiate favorable terms for debt recovery.
- Collecting outstanding debts from clients and consistently achieving collection targets.
- Maintaining an accurate and up-to-date debtor’s book to reflect the status of debts.
- Providing prompt and accurate responses to inquiries and concerns.
- Adhering to legal requirements during debt collections.
- Developing daily, weekly and monthly reports on assigned debt accounts.
Qualifications and Experience
- Bachelor’s degree from a recognized institution.
- 1-2 years’ experience in loan recovery.
- Excellent communication, negotiation and interpersonal skills.
If you believe you are the right candidate for this position, kindly submit your application with a detailed CV, photocopies of academic certificate, and names of three referees with their contacts, quoting reference number DCB-RO-05/2024 on the subject of the email. To be considered, applications MUST be submitted through recruitment@dcb.co.tz not later than 16th May 2024. Hard copy applications will not be accepted.
