Relationship Manager – Indian Desk

Location:         Dar-es-Salaam, Tanzania
Department:   Commercial Department
Reports To:      Senior Manager Corporate Banking

Job Overview:

The Relationship Manager for the Indian Desk will manage and grow a portfolio of clients of Indian origin or those with significant business interests in India. The role requires a deep understanding of the Indian market, culture, and language, and involves providing tailored banking solutions to meet the client’s needs.

Key Responsibilities:

Client Management:

• Develop and maintain strong relationships with existing and potential clients within the Indian community and businesses with interests in India.
• Serve as the primary point of contact for clients, ensuring high customer service and satisfaction.

Business Development:

• Identify, initiate, and negotiate SME and Corporate business opportunities with new and existing clients to grow the business portfolio, deposits, interest, and non-interest income in line with the bank’s annual targets.

Financial Solutions:

• Provide clients with comprehensive banking services including loans, deposits, trade finance, foreign exchange, and investment products.
• Customize financial solutions to meet the specific needs and goals of clients.

Cross-Selling:

• Collaborate with other departments to cross-sell a wide range of bank products and services.
• Leverage internal resources to provide integrated financial solutions.

Risk Management:

• Conduct thorough due diligence and credit assessments to ensure sound risk management practices.
• Monitor the financial performance of clients and take proactive measures to mitigate risks.

Compliance:

• Ensure all transactions and client interactions comply with bank policies, regulations, and anti-money laundering (AML) requirements.
• Keep abreast of regulatory changes and ensure compliance with local and international banking laws.

Stakeholder Engagement:

• Liaise and build rapport with various stakeholders such as clients, government institutions, and other financial institutions to represent and safeguard the bank’s interests and image.

Reporting:

• Prepare regular reports on client activities, market conditions, and business development efforts.
• Provide updates to senior management on Indian portfolio performance and strategic initiatives.

Qualifications:

Education:

• Bachelor’s degree in finance, Business Administration, Economics, or a related field. MBA or relevant professional certification is a plus.

Experience:

• Minimum of 5 years of experience in relationship management, corporate banking, or a similar role.
• Proven track record in managing a portfolio of high-net-worth clients or corporate clients, particularly within the Indian market.

Skills:

• Proficiency in Indian languages and English is essential.
• Strong understanding of the Indian business environment, culture, and financial market.
• Excellent interpersonal, communication, and negotiation skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and banking software

How to Apply:

If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your application quoting the Job reference and title in the subject field to: TZRecruitment@equitybank.co.tz

Deadline: Wednesday, 17th June 2024.