Responsibilities

• Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads and current customers;
• Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed
• Lead marketing efforts to attract the right customers
• Perform cost-benefit analysis for prospective customers and advise on appropriate purchase options
• Promote specific products as directed by upper management
• Inform leads and customers of current promotions and discounts
• Maintain positive business and customer relationships in the effort to extend customer lifetime value
• Provide support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
• Develop strategies for more effective sales, both individually and as part of a team
• Attend networking events that can lead customer attraction and  sales
• Track all appointments, sales, complaints, status reports, etc. thoroughly for manager review
• Self-improve continuously by way of experience and manager feedback

Minimum Qualifications

• Language proficiency in both English and Kiswahili
• Driving Licence Class D
• Sales skills
• Sales-driven, results-driven, and target-driven attitude
• Impeccable customer service skills
• Excellent interpersonal communication skills, both verbal and written
• Motivated, driven attitude
• Aptitude for persuasion and negotiation
• Expert in time management
• Ability to meet and/or exceed monthly and quarterly sales quotas
• Ability to create and deliver client presentations, especially power points and/or white papers

Preferred Qualities

• Bachelor’s degree preferred but not required, relevant experience is sufficient
• Proven track record in sales environment at least 2 years
• Proven record of proper work ethics
• Knowledge of cleaning and janitorial service business
• Ability to work with little supervision and maintain a high level of performance

Transport & Fuel provided for sales & marketing activities