JOB PURPOSE

Loan Products Senior Manager is responsible for formulating sound and appropriate policies and procedures that will stimulate Lending Business in the bank to ensure service efficiency and cost effective loan products are provided to customers and to the general public through the bank’s networks.

Also she/he is accountable for coaching and mentoring support to the loan products team, business management and the overall performance of the products and Unit. Revenue monitoring and end to end of the loan products management.

RESPONSIBILITIES

• Product(s) life cycle management
• Pricing and revenue monitoring
• Income targets strategies and product profitability analysis
• Competence skills in teamwork and meetings management.
• Mentor, manage, control and coach resource with direct line reporting.
• A Master’s Degree will be an added advantage
• Any course or training in product development is an added advantage
• Able to deal professionally, confidently and effectively with staff at all levels, internally and externally
• Ability to keep abreast of industry changes in both the business and marketing environments.
• A minimum of 3 years of working experience in Product Development within the Banking Industry.
• Familiar with a variety of the field’s concepts, practices, and procedures.
• Conversant in Customer segmentation, Pricing and Product Development procedures/processes.
• Regular review of individual performance targets and give constructive feedback for development.
• Responsible in inspiring and motivating the subordinate to work hard and smarter
• Being pro-active to identify products issues and resolve them timely in proactive manner.
• Improve product portfolio within authority level according to set standards.
• Manage relationship with business partners and all other stakeholders.

KNOWLEDGE AND SKILLS

• A comprehensive knowledge of NMB loan products
• A wide knowledge of NMB strategy and policies
• Detailed knowledge of consumer buying behavior, marketing techniques and evolving trends
• An understanding of customer segmentation theory and practice.
• A detailed understanding of banking industry, advisory, regulatory and professional bodies.
• A good understanding of legislation related to financial services and channel delivery
• A good knowledge of constructing reports, executive summaries and briefs
• Greater understanding of product life cycle
• Excellent communication skills both written and oral
• Business planning and Project management skills
• Strong analytical and numerical skills for calculation of statistics, figures and targets
• Good interpersonal and networking skills
• Negotiation skills
• Report writing skills
• Ability to explain and handle complex information clearly and simply
• Presentation, Coaching and Training skills

QUALIFICATIONS AND EXPERIENCE

• An advanced diploma/degree in Business, Accountancy, and Economy, Finance or any other related field.
• A Master’s Degree will be an added advantage
• Any course or training in product development is an added advantage
• Able to deal professionally, confidently and effectively with staff at all levels, internally and externally
• Ability to keep abreast of industry changes in both the business and marketing environments.
• A minimum of 3 years of working experience in Product Development within the Banking Industry.
• Familiar with a variety of the field’s concepts, practices, and procedures.
• Conversant in Customer segmentation, Pricing and Product Development procedures/processes.