University of Dar es Salaam Computing Centre (UCC) is an information and communications technology (ICT) services company wholly owned by the University of Dar es Salaam (UDSM) UCC provides ICT services and products to the University of Dar es Salaam as well as the general public. Its portfolio of products and services include Software development, ICT Training and consultancy, Internet, Hardware Maintenance and Repair, Networks (i.e. Local Area Network and Wide Area Network) Design, Installation and Maintenance, and Web design and Hosting.

UCC is hereby inviting applications from suitable qualified candidates to immediately fill in the following vacant positions currently existing in the company.

Report to: Manager, Network and Systems Engineering

Duties and Responsibilities:

Data Centre

• Management of Data Centre infrastructure (power, cooling and physical access).
• Design and implementation of the processes, procedures and operational management associated with Data Centre security and business
• Data Centre documentation and policy creation and
• Management of Data Centre service providers; defining and monitoring contractual obligations, performance delivery and service level
• Management of infrastructure
• Maintenance of professional standards of Data Centres facilities (cleanliness, rack security, shared consoles and keyboards).
• 24 x 7 Support of Infrastructure Services
• Capacity

Network Operations

• Planning, procurement, designing, developing, configuring and commissioning networks and associated systems for network monitoring and incident management.
• Network documentation and policy design/compliance.
• Analyzing, evaluating and monitoring network infrastructure to ensure networks are configured to operate at optimal
• Troubleshooting and diagnosing network problems, and determining the most appropriate means of resolving problems and issues to improve network performance.
• Monitoring the overall performance of systems to assess the need for updates, upgrades, enhancements, preventive maintenance and new systems, and recommending options for upgrading and improving the performance of

• Scheduling and conducting quality audit
• Liaising with network carriers and external resources for these organizations; defining and monitoring contractual obligations, performance delivery and service level
• Management and reconciliation of network supplier
• Design and implementation of the processes, procedures and operational management associated with high levels of network availability and risk management.
• Capacity
• 24 x 7 Support of Network Services

Business Growth & Development

• Research and development of new products and service relevant to areas of responsibility.
• Business case development and evaluation in support of proposed initiatives in conjunction with the Engineering Team
• Strategic and Tactical planning and budget development for data centre and network operations in conjunction with the Engineering Team
• Pre-sales support for the sales

Technical Skills and Requirements

• Experience: At least 8 years working in a technical environment with a focus on network management
• Education: Bachelor Degree in Computer Science, Information Technology or similar.
• Certifications: MCSE, CCNA, CCNP, CCIE, CNE desired
• Systems: Windows, Cisco Systems, UNIX, Linux, Novell
• Networking: Switches, Routers, Cables, Racks, Firewalls, LAN, VLAN, WAN, VPN, TCP/IP, DNS, UDP, Latency, VoIP, QoS, EIGRP, BGP, OSPF, NHRP, ATM, PPP, MPLS

Remuneration: Attractive.

GENERAL CONDITIONS

1. Testimonials and all Partial transcripts will not be accepted;
2. Applicants should indicate three reputable referees with their reliable contacts;
3. Certificates from foreign examination bodies for Ordinary or Advanced level education should be certified by The National Examination Council of Tanzania (NECTA) and National Council for Technical Education (NACTE);
4. Certificates from foreign Universities should be verified by The Tanzania Commission for Universities (TCU);
5. Applicants must attach their certified copies of relevant

Mode of Application. Eligible Candidates should send Application letter and Curriculum Vitae to:

The Managing Director,

University of Dar es Salaam Computing Centre,

P.O. Box 35062,

DAR ES SALAAM.