Responsibilities
Responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.
Responsible to provide hands on support and guidance and ensure services provided are in accordance with the approved Spa brand standards of performance and sequences of service.
Responsible to ensure the discerning guests feel that their every need is anticipated and they have created a relationship with the spa, not just a visit.
Qualifications
Ideally with a University Degree or Diploma in Spa Management and
Hospitality/Tourism Management.
Minimum 2 years work experience as Assistant Spa Manager,
preferably in luxury hospitality
Aesthetic qualification in treatments and training will be of great
advantage
Good problem solving, administrative and interpersonal skills are a
must.