Specialist VAS Core Services
Vodacom Tanzania
Dar es Salaam, Tanzania
Full-Time
26th August 2021
Role purpose:
- Manages VAS core services E2E to ensure sustainable revenue growth.
- Monitoring of the key operation indicators for all the VAS services on daily basis
- Execute commercial actions for sustainable revenue growth
- Ensure compliances on all services under the portfolio.
- Provide the necessary guidance and support to partners and other stakeholders
- Prepare daily, weekly and monthly reports for all services under the portifolio
- Develop a business relationship with other stakeholders from design to the launch of all products to ensure fully alignment within and outside the organization.
Key accountabilities and decision ownership
- Develop a strong core VAS services that will provide reasonable contribution to the digital revenue bucket
- Proactively manage product life cycle under your portifolio
- Work with other teams within the commercial and technology functions in delivering to the fastest possible time to market
- Monitor the customer trend and align with other stakeholders for any improvement required
- Proactively learn the market trend and come up with plans to address the challenges
- Always monitor key KPI for improvement
Core competencies, knowledge, and experience
- Excellent analytical and logical reasoning skills translated from consumer insights
- Excellent communication skills
- Strong stakeholder management skills
- Ability to anticipate customer, competitor, and market dynamics
Must have technical/professional qualifications:
- 2+ years’ experience industry or functional experience.
- Bachelor degree in Computer Science, IT, Business Administration, Marketing, Economics or its equivalent
- Strong analytical skills and business acumen.
- Strong understanding of technology, non-telecom services or design of the same with intelligence to understand ways of generating revenue in smart manner as per company procedures
- Build and maintain relationship with key stakeholders in the value chain.
- Telecommunications experience would be advantageous.
- Strong understanding of managing projects.
Job Responsibility
- Demonstrates a good understanding of Digital Marketing concepts through practical experience and advices on the execution of brand recognition, trust and the users intent to purchase Vodafone products and services;
- Uses Digital Marketing tools and platforms to ensure the correct messages are presented to audiences at the correct time through the correct channel;
- Helps deliver audience strategy across biddable channels for execution by account team;
- Supports the team to deliver activities related, but not limited to setting and measuring operational effectiveness through ongoing process / capability auditing;
- Performs assigned tasks related to creating a centre of excellence for all Biddable Media, and collaborating with wider Marketing stakeholders in the development of strategic and operational best practice;
- Effectively interacts with external creative agencies and/or in-house media design teams and manages the campaign production process, through digital channels;
- May provide expertise to support the development of biddable media campaigns, in line with the Digital Marketing strategy, and analyses their effectiveness;
- May delivers tasks for deployment of marketing campaigns through digital channels to reach and engage with the existing and potential customer base, to drive sales and revenue;
- Works within Company standards to support establishing best use of technology platforms, and leading the relationship with devoted platforms (for example, Facebook, Twitter etc.);
- Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas.
Skills
- Modern Marketing Leadership
- Data Flow and Decisioning
- Digital Marketing Analytics
- Always on Marketing