Essential Skills:

• Clear communication skills ensuring clear and candid information.
• Computer Literacy to effectively operate and manipulate online management systems.
• Faultless administration skills ensuring accurate and efficient procedures.
• Problem-solving skills to ensure obstacle to progress are overcome.

Qualifications:

• A minimum of Certificate or Diploma in any relevant discipline and/or equivalent vocational. experience in Transport / Logistics service support.
• Fluent English and Kiswahili.
• IT Literacy.

Overall Purpose

• To work as part of a team in the tracking call centre and function as a vehicle tracking operator.

Accountabilities & Responsibility Areas

• Responsible for monitoring and recording truck location and status.
• Communicate any issue that prevents the efficient transit of Alistair Group Cargo to operations & support staff.