Analyze your CV for Branch Manager at Woolworths Tanzania
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About this job
Branch ManagerPurposeTo ensure sales growth and profitability budgets are met by developing a high-performing branch team and driving merchants leadership within the branch. Through integration deliver the effective management of processes and product in a consistent manner thereby ensuring a transformed customer shopping experience.ResponsibilitiesDrive execution of the operating plan for the branch in line with the overall Divisional/Regional operating plans.Review the branch operating plan on an ongoing basis to identify gaps in meeting its objectivesdeliver the agreed 1-year plan, sales budget, and cards targets.constantly seek opportunities to maximize sales through the effective layout of trading space.Continuously develop and maintain a customer profile of the branch through benchmarking and customer feedback to highlight new and enhance customer and products opportunities/trendsintegrate with other branches in the region to identify financial performance trends in the region and share sales/profit plans.effectively plans seasonal events(e.g Christmas) to meet customer demands and branch targets.Continually manage customer service levels in a branch to ensure that they agreed levels are met and to identify actions plans to address gaps or areas for enhancement in customer services.Manage 3rd party service providers through effective service level agreements and the integration with the departments within the branch.Drive reduced operating costs and expense control by eliminating wasteful practices a controlling shrinkage in branchManage stock levels to meet branch targetscompile branch sales budget with inputs from all department managers to ensure that the targets are met and so that each department understands their roles in achieving targets.Through a continuous monitoring and analysis of staff, trends identify opportunities to maximize branch productivity.Drive a constant focus across all areas in the branch on attention to detail in shopkeeping disciplineMonitor and re-enforce all company policies procedures To ensure adherence in branches.Communicates changes of branch processes/ policies to department managers timeously and efficiently to ensure its effective implementationPrepare the branch environment for change and communicate new initiatives timeously to departments to ensure that project plans are metDevelop staff to facilitate the successful implementation of new initiatives/projects.Adhere to risk and business continuity plans and timeously communicate red flags to all departments in the branch.Provide feedback to regional managers on existing branch processes to facilitate continuous improvement.Coach and upskill branch management to achieve continuous improvement in operational performance and enhance merchant competence.Facilitate the participation of all department managers in general branch operational duties to assist in improving operational excellence.Integrate with branch managers to review branches sales budget against other branches in the region to develop integrated solutions to meet budgets and implement accordinglyEnsure the relevant and appropriate levels of general management and technical functional competence are built in departmentsProvide clear direction on people issues to branch management and reinforce desired behavior.Build, develop and lead a competent and motivated branches team.Drive EE by recruiting to achieve EE staffing targets and mentoring EE candidatesDrive corporate social investment in the branch.Conduct assessments with branch management to ensure that the appropriate people are selected as assessors to concuct the assessemtn process.Manage employee relations through effective engagement and in accordance with the relevant policies and proceduresTechnical/Functional competency Requirements.High-level understanding of the Retail legislative framework(OHASA, ER etc)Commercial acumen - The ability to improve results by focusing on the customer, and by applying knowledge of the business and awareness of the external market and competitors, to demonstrate the entrepreneurial ability Business acumen - the ability to formulate business plans, to interpret financial information and to implement accordinglyIntrinsic retail skills - The ability to understand and interpret retail trends to maximize profitability Resilience and tenacityDecision-making skillsCoaching skillsCommunication and influencing skillsIntegrity and sound judgment abilityOther Job RequirementsBusiness Degree/Advanced Diploma 2-5 years retail management experience.Send your application to or PPF Tower Branch Located at PPF Tower, Shop No 1-5, Garden Avenue or email to jobswoolworthstanzania@gmail.com