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About this job
Inbound and outbound NTB sales & activation (CIC/CC: onsite, lists) Engage NTB clients (any segment) who are employees of corporations with whom RC has done a B2B deal (primarily CC/CIC) Engage via on-site marketing/roadshows, or via employee lists provided by corporation Initial primary focus on payroll account and anchor products in respective job role, gradually broadening to full range of retail products
Key Roles and Responsibilities
Connect & explain (remote)
Connect with identified employees (based on B2B set of leads)
Explain proposition & requirements in full
Connect with identified employees (based on B2B set of leads)
Explain proposition & requirements in full
Prepare & set up (remote)
Pre-send product bundles description and bank proposition
Conduct remote KYC
Collect all documents (digital) required for account opening and pre-fill forms
Meet, deep sell & train (in person)
Meet in person (ensure Priority Banker joins if Affluent)
Listen and determine further needs
Set up anchor products
Initiate discussion to cross-sell
Educate and conduct initial set up for online, ATMs, Client Centre, and Store
Main bank operating account, family needs (e.g., family CASA), in-ternational needs (e.g., foreign currency acco-unt), lending products (personal loan, mortgage)
Activate (remote)
Conduct fulfillment
Pass on referrals/leads of other products to respective specialists
Qualifications and Skills
Product broadening
Enhanced multi-product Priority/ Personal knowledge
Market and competition knowledge
Client engagement
Closing deals
Client training on digital solutions
Communication and presentation skills
Negotiation and objection handling
Journey completion
Understanding of Priority / Personal Client KYC principles
Diversity and Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
Inbound and outbound NTB sales & activation (CIC/CC: onsite, lists) Engage NTB clients (any segment) who are employees of corporations with whom RC has done a B2B deal (primarily CC/CIC) Engage via on-site marketing/roadshows, or via employee lists provided by corporation Initial primary focus on payroll account and anchor products in respective job role, gradually broadening to full range of retail products
Key Roles and Responsibilities
Connect & explain (remote)
Connect with identified employees (based on B2B set of leads)
Explain proposition & requirements in full
Connect with identified employees (based on B2B set of leads)
Explain proposition & requirements in full
Prepare & set up (remote)
Pre-send product bundles description and bank proposition
Conduct remote KYC
Collect all documents (digital) required for account opening and pre-fill forms
Meet, deep sell & train (in person)
Meet in person (ensure Priority Banker joins if Affluent)
Listen and determine further needs
Set up anchor products
Initiate discussion to cross-sell
Educate and conduct initial set up for online, ATMs, Client Centre, and Store
Main bank operating account, family needs (e.g., family CASA), in-ternational needs (e.g., foreign currency acco-unt), lending products (personal loan, mortgage)
Activate (remote)
Conduct fulfillment
Pass on referrals/leads of other products to respective specialists
Qualifications and Skills
Product broadening
Enhanced multi-product Priority/ Personal knowledge
Market and competition knowledge
Client engagement
Closing deals
Client training on digital solutions
Communication and presentation skills
Negotiation and objection handling
Journey completion
Understanding of Priority / Personal Client KYC principles
Diversity and Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.