Analyze your CV for Chief Operating Officer at National Bank of Commerce (NBC)

Principal AccountabilityEnsure a world-class operations functions that meet internal/ customer's requirementRun the bank across all non-sales functions( in particular strong focus required on the system and channel stability, customer experience, information technology disaster recovery and business continuity management, meeting regulatory requirements and co-ordinate running of the bank across all operations functions)Transform the bank: align change agenda between product and country priorities and execute the NBC collective change agenda towards the NBC “Go To Bank” VisionTo drive the development and implementation of a scalable and sustainable operations strategy and supporting infrastructuresTo drive the bank’s automation/digitization agenda in line with the strategic ambitionsMain ResponsibilitiesDevelop a country operation strategy and execution plan aligned to product strategy, Pan Africa operation priorities and group/Regional inputProvide strategic and integrative leadership to the various subunits in operations, ensuring the development and delivery of integrated solutions meeting business expectationsTo be accountable for the aggregate plan and delivery of systems, operations and the general operating model in-country, aligned to One Africa and country operating modelEnsure that strategic objectives of both country and products are translated into a realistic delivery plan with the mechanism for key measurements in place to monitor progressDirect the effective operational management of the operation function in-country to agreed service and cost targetsEnsure that non-financial risk is strongly represented at executive committee in line with the required business focusEnsure effective selection, development, and deployment of operations staff to meet ongoing priorities and competency demand from the business functions.Create a “high challenge - high support” performance management culture across the directorate aligned to groups and NBC’s shared valuesSponsor appropriate talent planning activities across operations functions including succession planning for the teamProvide clear direction on strategic goals, translating and prioritizing them into business and performance measures.Manage the operations functions to headcount and cost targets Pursue own development to increase personal effectivenessCompetenciesStrong analytical and problem-solving capabilitiesProject managementRisk managementHigh commercial acumenCommunication/ influencing skillsStakeholder/customer relationship managementLeadership and people management skillsAble to work in a multinational, multi-segment, environment with matrix reporting, cultural differences and varying legal/ regulatory environmentKnowledge & skills requiredPrior experience in a leadership operational position reporting to country management committee or equivalentExperience in management of specialist teams within on operations functionsHas operated in matrix reporting functionsComprehensive understanding of governance and controls within banking as they related to operating policies and practicesGood knowledge of the commercial and competitive environment in Tanzania as well as the external economic, political, legal, and regulatory environment and its internal impacts in the regional and TanzaniaExperience of working in a multinational, multi-segment environment with matrix reporting awareness of cultural differences and varying legal/ regulatory environments.Experience of building in embedding businesses in African/ other emerging marketsRemunerations:Attractive SalaryApplicants are invited to submit theiCVsvs, copies of certificates, two referees and their contacts to:Human ResourcingHuman Resource DepartmentNational Bank of Commerce(NBC)HRResourcing@nbctz.comIf you are not contacted by NBC within thirty(30) days after the closing date, you should consider your application as unsuccessfulPlease send all applications before 21st May 2018NBC is an equal opportunity employer