Analyze your CV for Hotel Supervisor at Elephanto Hotel

Hotel Supervisor - Full-Time Position at ElephantohotelLocation: ZanzibarPosition Type: Full-TimeReports To: General ManagerKey Responsibilities:Monitor and coordinate daily activities across departments (Front Office, Housekeeping, Food & Beverage).Ensure smooth workflow and adherence to operational procedures.Address operational challenges promptly to avoid service disruption.Ensure high levels of customer satisfaction and service quality.Handle guest complaints and resolve issues efficiently.Support VIP guest handling and special requests.Supervise, guide, and support frontline staff during shifts.Inspect rooms, public areas, and service delivery standards regularly.Act as a communication link between departments and management.Report operational performance and incidents to senior management.Qualifications and Requirements:Bachelor's degree in Hospitality Management, Business Administration, Public Administration, Human Resource Management, or a related field.Minimum of 2–5 years of experience in hotel operations.Experience in a luxury or five-star hotel is an added advantage.Strong supervisory and interpersonal skills.How to Apply:Send your CV and Cover letter, clearly titling the position you are applying for, to Elephantohoteloffice@gmail.com.Application Deadline: April 27th, 2026, 00:00 HRSOnly shortlisted candidates will be contacted.