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About this job

My Home Furniture Co. Ltd is Hiring: Operations Manager

My Home Furniture Co. Ltd is seeking a dedicated and experienced Operations Manager to join our team. This role is crucial for overseeing the daily operations, ensuring efficiency, productivity, and high-quality service delivery. If you have a strong background in operations management, importation, logistics, and team leadership, we encourage you to apply.

Job Summary
The Operations Manager is responsible for overseeing the daily operations of My Home Furniture Co. Ltd, ensuring efficiency, productivity, and high-quality service delivery. This role focuses on managing importation processes, inventory, logistics, and staff while aligning operations with the company’s strategic goals.

Key Responsibilities

Operations Management

Plan, coordinate, and oversee all operational activities including importation, warehousing, and distribution.
Ensure smooth workflow across departments to meet business targets.
Develop and implement operational policies and procedures.


Importation & Supply Chain Management

Manage end-to-end importation processes, including supplier coordination, shipping, and customs clearance.
Liaise with international suppliers to ensure timely and cost-effective procurement of furniture products.
Ensure compliance with import regulations, documentation, and duties.
Track shipments and resolve delays or logistical challenges.


Inventory & Warehouse Management

Oversee inventory levels to ensure adequate stock without overstocking.
Implement efficient stock control systems and conduct regular inventory audits.
Coordinate receiving, storage, and dispatch of imported furniture.


Logistics & Distribution

Manage transportation and delivery processes to ensure timely customer fulfillment.
Optimize delivery routes and reduce logistics costs.
Coordinate with logistics partners and internal teams.


Team Leadership

Supervise and support staff across operations, including warehouse and logistics personnel.
Conduct performance evaluations and provide training and development.
Foster a positive and productive work environment.


Quality Control

Ensure imported products meet company quality standards.
Handle damaged goods, returns, and customer complaints efficiently.
Work with suppliers to maintain product quality consistency.


Financial & Cost Control

Prepare and manage operational budgets.
Monitor importation costs including freight, duties, and taxes.
Identify cost-saving opportunities and improve operational efficiency.


Health, Safety & Compliance

Ensure adherence to workplace health and safety regulations.
Maintain a safe working environment in warehouse and operations.
Ensure compliance with local laws and import regulations.


Qualifications & Requirements

Bachelor’s degree in Business Administration, Logistics, Supply Chain Management, or a related field.
Proven experience (3–7 years) in operations or supply chain management, preferably in importation or retail.
Strong understanding of import/export procedures and regulations.
Excellent leadership and organizational skills.
Strong problem-solving and decision-making abilities.
Proficiency in Microsoft Office and inventory/operations systems.


Key Competencies

Leadership and team management
Supply chain and logistics expertise
Strategic thinking
Time management and multitasking
Communication and negotiation skills
Attention to detail


Performance Indicators (KPIs)

Timeliness of shipments and delivery
Importation cost efficiency
Inventory turnover rate
Order fulfillment accuracy
Customer satisfaction and complaint resolution
Staff productivity and retention


Working Conditions
Combination of office and warehouse environment. May require extended hours during peak shipment or delivery periods.

How to Apply
Interested candidates should submit their CV and cover letter to:
pa.ceo2@turkysgroup.co.tz, cc
dt.2020@icloud.com.

My Home Furniture Co. Ltd is an equal opportunity employer committed to excellence and innovation in home furnishing solutions.