Analyze your CV for Receptionist at Elephanto Hotel

Receptionist Position at Elephanto HotelLocation: ZanzibarPosition Type: Full-TimeReports To: Hotel supervisorKey ResponsibilitiesWelcome guests in a friendly and professional manner.Manage check-in and check-out procedures efficiently.Verify reservations, payments, and customer details.Respond to customer inquiries, requests, and complaints promptly.Provide information on hotel services, facilities, and local attractions.Ensure high levels of customer satisfaction at all times.Handle room reservations and updates accurately.Maintain up-to-date booking records.Act as a communication link between guests and hotel departments.Process payments, issue invoices, and maintain accurate billing records.Qualifications and RequirementsCertificate/Diploma in Hospitality Management or related field. A Bachelor's degree is an added advantage.Minimum of 2+ years of experience in front office or customer service.Experience in a hotel environment is an added advantage.Proficiency in computer systems and reservation software.How to ApplySend your CV and Cover Letter (titled the position you are applying for) to Elephantohoteloffice@gmail.com.Deadline: 27th April 2026Only shortlisted candidates will be contacted.