Analyze your CV for Relationship Officer – Ecosystem & Digital Lending at Equity Bank Tanzania Limited
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About this job
Relationship Officer – Ecosystem & Digital Lending
Department/Division: Digital Lending
Number of Vacancies: 1
BASIC PURPOSE:
To Drive and implement Ecosystem banking solution in the distribution ecosystems industry and position the bank as the 1st and efficient financial institution offering the solution.
Drive and implement a convergence of payments solutions within the bank and the various banking platforms to the recruited Ecosystem.
To link Retail, MSMEs and Corporates to effective and affordable collection solutions and drive Liabilities and assets for the bank.
To Drive the branch digital lending portfolio both retails, MSME, agency, Merchant
Ecosystem deposit mobilization, customer onboarding and growth of digital lending portfolio
MAIN DUTIES AND RESPONSIBILITIES:
Initiate, follow and build strong business relationships with the distribution ecosystems to drive value with assigned Anchor(s).
To mobilize Liabilities and increase the retention in line with the Ecosystem annual targets through distributors and their ecosystem collections.
Ensure accurate capture of deposit from all borrowing customers under the digital lending value chain and the Ecosystem.
Create Ecosystem & Digital lending product awareness in the market recruit, train and maintain close business value relationship with all the clients under the assigned portfolio.
Responsible for ensuring digital product and account usage with the recruited clients.
Training customers at the branch on the digital products and self-onboarding to the access of the digital loans
Digitize all the Ecosystem value chain customers and other segment customers that fall under digital lending & innovation.
Initiate, collect and submit all digital lending financing application forms after verifying all documents are attached and valid.
Custodian of all digital lending files at the branch to ensure compliance and proper KYC
Monitor loans given under digital lending to ensure installment are paid on due and endure a high portfolio quality
Manage early arrears through daily repayment tracking, issuance of demand notices, security placement request, recovery visitations, facility restructuring and follow-up on client promises.
Issue demands and daily repayment Follow up to ensure full recovery.
Suspend the customer from accessing the digital facility on another circle.
To promote product knowledge and conduct product training in the branch/branches assigned.
To ensure 100% compliance to bank policies and procedures in all cashless onboarding.
Responsible in Growing and maintaining the Ecosystem & digital lending portfolio as assigned, give Daily, weekly, Bi-weekly and monthly performance reports and ensure accuracy of the same.
Create, maintain and grow a high synergy between the Ecosystem financing and the Agency Team in the branch for market support and distributor to Agency Mapping.
Present the weekly report to the H/O assistant manager for discussion.
Cross selling of other bank products and services to existing and potential customers
Perform any other duties as assigned by your supervisor.
KNOWLEDGE, SKILLS, QUALIFICATIONS AND EXPERIENCE:
Knowledge
Technology & Digital Lending
Cross selling
Relationship Management
Negotiation Skills
Skills
Effective listening skills.
Good communication skills.
High level on integrity
Excellent in time management.
Qualifications
Business related degree from a recognized University.
Work Experience
2 year’s working experience in the Banking sector.
To Apply: Please submit your application quoting the Job title on the subject field to: TZRecruitment@equitybank.co.tz
Application Deadline: 22nd April, 2025
Department/Division: Digital Lending
Number of Vacancies: 1
BASIC PURPOSE:
To Drive and implement Ecosystem banking solution in the distribution ecosystems industry and position the bank as the 1st and efficient financial institution offering the solution.
Drive and implement a convergence of payments solutions within the bank and the various banking platforms to the recruited Ecosystem.
To link Retail, MSMEs and Corporates to effective and affordable collection solutions and drive Liabilities and assets for the bank.
To Drive the branch digital lending portfolio both retails, MSME, agency, Merchant
Ecosystem deposit mobilization, customer onboarding and growth of digital lending portfolio
MAIN DUTIES AND RESPONSIBILITIES:
Initiate, follow and build strong business relationships with the distribution ecosystems to drive value with assigned Anchor(s).
To mobilize Liabilities and increase the retention in line with the Ecosystem annual targets through distributors and their ecosystem collections.
Ensure accurate capture of deposit from all borrowing customers under the digital lending value chain and the Ecosystem.
Create Ecosystem & Digital lending product awareness in the market recruit, train and maintain close business value relationship with all the clients under the assigned portfolio.
Responsible for ensuring digital product and account usage with the recruited clients.
Training customers at the branch on the digital products and self-onboarding to the access of the digital loans
Digitize all the Ecosystem value chain customers and other segment customers that fall under digital lending & innovation.
Initiate, collect and submit all digital lending financing application forms after verifying all documents are attached and valid.
Custodian of all digital lending files at the branch to ensure compliance and proper KYC
Monitor loans given under digital lending to ensure installment are paid on due and endure a high portfolio quality
Manage early arrears through daily repayment tracking, issuance of demand notices, security placement request, recovery visitations, facility restructuring and follow-up on client promises.
Issue demands and daily repayment Follow up to ensure full recovery.
Suspend the customer from accessing the digital facility on another circle.
To promote product knowledge and conduct product training in the branch/branches assigned.
To ensure 100% compliance to bank policies and procedures in all cashless onboarding.
Responsible in Growing and maintaining the Ecosystem & digital lending portfolio as assigned, give Daily, weekly, Bi-weekly and monthly performance reports and ensure accuracy of the same.
Create, maintain and grow a high synergy between the Ecosystem financing and the Agency Team in the branch for market support and distributor to Agency Mapping.
Present the weekly report to the H/O assistant manager for discussion.
Cross selling of other bank products and services to existing and potential customers
Perform any other duties as assigned by your supervisor.
KNOWLEDGE, SKILLS, QUALIFICATIONS AND EXPERIENCE:
Knowledge
Technology & Digital Lending
Cross selling
Relationship Management
Negotiation Skills
Skills
Effective listening skills.
Good communication skills.
High level on integrity
Excellent in time management.
Qualifications
Business related degree from a recognized University.
Work Experience
2 year’s working experience in the Banking sector.
To Apply: Please submit your application quoting the Job title on the subject field to: TZRecruitment@equitybank.co.tz
Application Deadline: 22nd April, 2025