Analyze your CV for Senior Manager, Retail Product Sales at DCB Commercial Bank PLC

Senior Manager, Retail Product SalesDCB Commercial Bank PLC is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to Individuals, Microfinance, Small to Medium sized Businesses (MSME), as well as large corporate clients. DCB Bank has a wide branch network of over 8 branches, over 1000 DCB Wakala Agents, and over 280 Umoja switch ATMs serving over 3 million customers across the country.We invite suitably qualified candidates to fill the position of Senior Manager, Retail Product Sales. The successful candidate will be responsible for achieving business targets, expanding market share, and enhancing customer acquisition, engagement, and retention.ResponsibilitiesDeveloping and executing a comprehensive retail sales strategy across key retail products, deposits, cards, and digital bankingIdentifying new market opportunities, customer segments, and revenue streamsLeading and optimizing sales performance across all bank’s channels including direct sales force, digital channels, branch networks, merchants and strategic partnershipsDeveloping products by reviewing, revamping or identifying potential products, conducting market research, generate product requirements, pricing, product launching and monitoring uptakeDeveloping strategies to increase new-to-bank customers, customer retention, cross-selling and upselling, and improve customer experience across all channelsOwning and delivering on sales targets and P&L objectives, monitor sales pipelines and conversion rates and implement initiatives to improve productivity and profitabilityDriving a high-performance sales culture through incentive schemes, coaching and training and regular performance reviewsEnsuring all sales activities comply with regulatory and internal policiesPreparing and submitting periodic and ad-hoc reports to management, board, shareholders and the regulatorQualifications and ExperienceBachelor’s degree from a recognised university10 years in banking or financial services, with at least 3 in a senior sales leadership role managing multi-channel sales environmentsProven track record in retail banking sales and revenue growthCustomer-centric mindsetData-driven decision-makingIf you believe you are the right candidate for this position, kindly submit your application with a detailed CV, photocopies of academic certificates, and names of three referees with their contacts, quoting reference number DCB-RB-SM/RPS on the subject of the email. To be considered, your application MUST be submitted through recruitment@dcb.co.tz not later than 7 April 2026. Hard copy applications will not be accepted.